Terms of Service

These Terms of Service govern all access to and use of psa-onlineappointment.ph, operated by PSA Online Appointment. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any provision contained herein, you must discontinue use of this website immediately.

PSA Online Appointment is an independent informational website. We publish guides, templates, and educational content about PSA civil registry documents and related Philippine government services — including guides on PSA birth certificates, marriage certificates, death certificates, National ID applications, passport appointments, and PSA authorization letters.

What this website does not provide:

• •Official government services
• •Professional legal advice
• •Guaranteed outcomes for any PSA transaction

Users agree to employ this website only for lawful purposes. The following activities are expressly prohibited:

• •Using this website to mislead, defraud, or deceive any person or entity
• •Attempting to access restricted areas of this website without authorization
• •Deploying automated tools (including bots, scrapers, or crawlers) to extract content without prior written permission
• •Republishing, reproducing, or redistributing content without proper attribution and written consent
• •Creating competing services that falsely claim affiliation with the PSA
• •Submitting false, misleading, or fraudulent information through any website interface

All original content published on this website is owned by PSA Online Appointment. This includes guides, templates, articles, and overall design. Protection arises under Philippine intellectual property law and applicable international copyright conventions.

Permitted Uses

• •Reading and using guides for personal, non-commercial purposes
• •Sharing links to guides on social media or other platforms
• •Quoting brief excerpts with proper attribution and a link back to the source page

Prohibited Uses

• •Copying, republishing, or mirroring entire pages or guides without written permission
• •Creating derivative works that misrepresent the source of content
• •Selling or licensing website content to third parties
• •Removing copyright notices or attribution from any content

Reasonable efforts are made to ensure all information on this website is accurate and current. However, PSA policies, fees, and procedures may change without prior notice. Guarantees of accuracy or currency cannot be provided.

This website contains links to official government portals and PSA-authorized platforms, including but not limited to the PSA appointment portal, PSA document delivery services, the PhilSys National ID registration portal, and the DFA passport booking system. These links are provided because the referenced sources are correct and authoritative. However, PSA Online Appointment does not control external websites.

No responsibility is accepted for:

• •The content, availability, or accuracy of external websites
• •The privacy practices or data handling policies of external websites
• •Any loss or damage arising from use of external websites

Users of external websites are governed by the terms of service and privacy policies of those platforms.

No content on this website constitutes financial advice, legal advice, or professional guidance of any kind. This website does not create an attorney-client relationship with any user.

Users requiring legal advice specific to their circumstances must consult a licensed Philippine attorney. Our guides describe general processes only.

No warranty is made regarding:

• •Continuous website availability or error-free operation
• •Absence of harmful components
• •Successful PSA transactions or approved appointments
• •Document release or timely delivery

PSA decisions are made by PSA staff based on internal guidelines. Our guides do not control or guarantee government outcomes.

PSA Online Appointment and its operators shall not be liable for any loss, damage, or claim arising from:

• •Reliance on information published on this website
• •Use of or inability to use this website
• •Errors, inaccuracies, or omissions in website content
• •Unauthorized access to or alteration of user data
• •Any transaction conducted with the PSA or any third-party platform linked from this website
• •Forfeited appointment fees, rejected certificate requests, or delayed document deliveries

You agree to indemnify, defend, and hold harmless PSA Online Appointment and its operators from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

• •Your violation of these Terms of Service
• •Your unauthorized use of website content
• •Your violation of any applicable laws or third-party rights

We reserve the right to assume exclusive defense of any matter subject to indemnification, in which case you agree to cooperate fully.

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising from these Terms or your use of this website shall be submitted to the exclusive jurisdiction of the courts of the Republic of the Philippines.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the offending provision shall be eliminated. The remaining provisions shall continue in full force and effect.

These Terms of Service constitute the entire agreement between you and PSA Online Appointment concerning your use of this website. This Agreement supersedes all prior understandings, representations, or agreements, whether written or oral, relating to the same subject matter.

These Terms of Service may be revised from time to time. When revisions occur, the “Last Updated” date at the top of this page is changed accordingly. Significant changes will be noted prominently on this page. Continued use of this website after changes take effect constitutes acceptance of the updated Terms.

If you do not agree to any updated Terms, you must discontinue use of the website.

For questions about these Terms of Service, to report a violation, or to request clarification:

• •Email: contact@psa-onlineappointment.ph
• •Contact form: Available on this website

Messages receive a response within forty-eight (48) hours on business days.