Terms of Service

These Terms of Service (“Terms”) govern your use of the website located at https://psa-onlineappointment.ph, operated by PSA Online Appointment. By accessing or using this website in any way, you agree to be bound by these Terms. If you do not agree, please do not use this website.

We’ve written these Terms in plain language because we think you have a right to understand what you’re agreeing to. If anything is unclear, contact us.

PSA Online Appointment is an independent informational website that publishes guides, templates, and educational content about PSA civil registry documents and related Philippine government services. We are not affiliated with, endorsed by, or connected to the Philippine Statistics Authority or any government agency.

Nothing on this website constitutes an official government service, professional legal advice, or a guaranteed outcome for any PSA transaction. For official PSA services, use appointment.psa.gov.ph directly.

By using this website, you agree to use it only for lawful purposes and in ways that do not infringe the rights of others. Specifically, you agree not to:

• •Use this website to mislead, defraud, or deceive other users or third parties
• •Attempt to access any part of this website that you are not authorized to access
• •Use automated tools (bots, scrapers, crawlers) to extract content from this website without our written permission
• •Republish, reproduce, or redistribute our content without proper attribution and without our written consent
• •Use our content to create competing services that misrepresent themselves as affiliated with PSA
• •Submit false, misleading, or fraudulent information through our contact form or any other interface

All original content on this website including guides, templates, articles, and the overall design is owned by PSA Online Appointment and is protected by Philippine intellectual property law and applicable international copyright conventions.

You are welcome to:

• •Read and use our guides for personal, non-commercial purposes
• •Share links to our guides on social media or other platforms
• •Quote brief excerpts from our content with proper attribution and a link back to the source page

You may not:

• •Copy, republish, or mirror entire pages or guides without our written permission
• •Use our content to create derivative works that misrepresent the source
• •Sell or license our content to third parties
• •Remove any copyright notices or attribution from our content

The PSA authorization letter templates published on our Authorization letter Page” is provided for personal use by individuals filing PSA requests. You may use these templates for their intended purpose without attribution. Commercial redistribution is not permitted.

We make every effort to ensure the information on this website is accurate and up to date. However, PSA policies, fees, and procedures change, and we cannot guarantee that every piece of information is current at the exact moment you read it.

Always verify critical information — particularly fees and specific document requirements — at the official PSA website before your appointment or online order. Our PSA appointment page“, PSA Birth Certification “, and other pages include the most recent updates we are aware of, but official sources take precedence.

This website links to official government portals and PSA-authorized platforms. These include the PSA appointment portal, PSA document delivery services, the PhilSys National ID registration portal, and the DFA passport booking system. We link to these resources because they are correct and authoritative.

We are not responsible for the content, availability, accuracy, or terms of these external websites. Your use of those external platforms is governed by their own terms of service and privacy policies, not ours.

This website and its content are provided “as is” and “as available” without any warranties — express, implied, or statutory. We do not warrant that this website will be continuously available, error-free, or free from viruses or other harmful components.

We do not guarantee that following our guides will result in a successful PSA transaction, an approved appointment, or the release of any document. PSA decisions are made by PSA staff and are subject to PSA internal guidelines, not our guides.

PSA Online Appointment and its operators shall not be liable for any loss, damage, or claim arising from:

• •Your reliance on information published on this website
• •Your use of or inability to use this website
• •Errors, inaccuracies, or omissions in the content
• •Unauthorized access to or alteration of your data
• •Any transaction you conduct with the PSA or any third-party platform linked from this website
• •Forfeited appointment fees, rejected certificate requests, or delayed deliveries

To the maximum extent permitted by Philippine law, our total liability to you for any claim arising from these Terms or your use of this website shall not exceed one Philippine Peso (PHP 1.00).

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of the Republic of the Philippines.

We may update these Terms from time to time. When we do, we update the “Last Updated” date at the top of this page. Significant changes will be noted prominently. Your continued use of this website after changes take effect constitutes your acceptance of the updated Terms.

If you do not agree to updated Terms, please discontinue use of the website. For questions about any version of these Terms, contact us.

If you have questions about these Terms of Service, wish to report a violation, or need clarification on any point, please use our contact form or email us at contact@psa-onlineappointment.ph. We respond to all messages within 48 hours during business days.

By using https://psa-onlineappointment.ph, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for using our website responsibly.