Welcome. We know privacy policies are usually dense, boring documents that nobody reads. That’s a problem — because you deserve to know exactly how your information is handled when you visit psa-onlineappointment.ph. So this policy is written in plain language: no jargon, no surprises.
Who Runs This Site
psa-onlineappointment.ph is an independent informational website. We publish step-by-step guides about the PSA civil registry system — including how to book appointments on the official Philippine Statistics Authority (PSA) portal, required documents, certificate fees, appointment procedures, and troubleshooting topics such as PSA birth certificates, marriage certificates, death certificates, National ID applications, and passport appointments.
⚠️ Important: This website is not affiliated with the Philippine Statistics Authority (PSA) or any Philippine government agency. No endorsement, connection, or partnership exists. The official PSA appointment portal is appointment.psa.gov.ph. That is the only government-authorized website for scheduling PSA civil registry appointments.
What we do not do: we do not process appointments, accept payments, store user data for booking purposes, or act as a government website.
Information Collected
Two categories of information are collected.
Category One: Information Provided by the User
When you complete our contact form, you provide your name, email address, and message content. This information is used exclusively to respond to your inquiry. No mailing lists are maintained. No third-party sharing occurs. No exceptions apply.
Category Two: Information Collected Automatically
This includes your IP address (anonymized), browser type, device type, pages visited, order of visitation, time spent on each page, and referring source. This data helps us understand how visitors use the site. That is its sole purpose.
Cookies
Cookies are small text files stored by your browser. Two types appear on this website:
- •Session cookies — These expire when you close your browser.
- •Analytics cookies — These help us understand traffic patterns.
You may disable cookies through browser settings. Please note that some site features may not function correctly without cookies.
Use of Information
Collected information serves four purposes only:
- •Operation of the website.
- •A response to messages submitted through the contact form.
- •Identification of helpful guides to inform future content.
- •Verification of website security and proper function.
What does not occur: advertising targeting, profiling, or selling to data brokers. None of these activities take place.
Information Sharing
We do not sell personal information. We do not rent it. We do not trade it. Three parties may receive limited data:
- •Analytics providers. Google Analytics receives anonymized traffic data. No personally identifiable information is shared.
- •Hosting providers. Our web host processes IP addresses as part of normal website operations.
- •Legal authorities. Philippine law or a valid court order may require disclosure. Notification will be provided if legally permitted.
Contact form messages are never shared with any third party.
Third-Party Links
Our guides contain links to official Philippine government websites and PSA-authorized service platforms. Examples include appointment.psa.gov.ph, psa.gov.ph, and psahelpline.ph. These sites maintain their own privacy policies. We do not control them or what data they collect. Visitors are encouraged to read those policies before submitting personal information.
Data Retention
- •Contact form submissions are retained for a maximum of 12 months. Permanent deletion follows.
- •Analytics data is retained for up to 26 months in accordance with standard platform practices.
No sensitive personal information is retained.
Your Rights Under Philippine Law
Republic Act No. 10173, known as the Data Privacy Act of 2012, grants the following rights:
- •Right to be informed about how personal data is processed (this Privacy Policy fulfills this right).
- •Right to access personal data held by us.
- •Right to correct inaccurate or incomplete personal data.
- •Right to erase personal data, subject to legal retention requirements.
- •Right to object to processing of personal data.
- •Right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of these rights, please contact us. Responses are provided within thirty (30) days.
Children’s Privacy
This website is not directed toward children under thirteen (13) years of age. We do not knowingly collect personal information from children. If a child has submitted information, please contact us immediately. Such information will be deleted promptly upon verification.
Changes to This Privacy Policy
This Privacy Policy may be revised from time to time. When revisions occur, the “Last Updated” date at the top of this page is changed accordingly. Significant changes receive prominent notice. Continued use of this website after changes take effect constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions, concerns, or requests:
- •Email: contact@psa-onlineappointment.ph
- •Contact form: Available on this website
All messages receive a response within forty-eight (48) hours on business days.
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