Privacy Policy

Welcome. We know privacy policies are usually dense, boring documents that nobody reads. That’s a problem, because you deserve to know exactly how your information is handled when you visit https://psa-onlineappointment.ph. So we wrote this one to actually be readable, plain language, no jargon, no surprises.

This Privacy Policy explains what information we collect when you visit this website, why we collect it, how we use it, and what your rights are. If anything is unclear, contact us and we’ll explain it in plain language.

This website, https://psa-onlineappointment.ph, is operated by PSA Online Appointment. We are an independent informational website that publishes guides about PSA civil registry documents, appointment processes, and related government services in the Philippines. We are not affiliated with, endorsed by, or connected to the Philippine Statistics Authority (PSA) or any Philippine government agency.

When this policy says “we,” “us,” or “our,” it refers to the operators of https://psa-onlineappointment.ph. When it says “you” or “your,” it refers to you as a visitor to this website.

We only collect information that helps us run a better, faster, and more useful website. Here is exactly what we collect and why.

Information You Give Us Directly

When you use our contact form, you provide us your name, email address, and the content of your message. We use this information only to respond to your inquiry. We do not add you to any mailing list without your explicit consent, and we do not share your contact details with any third party.

Information Collected Automatically

Like most websites, we collect certain information automatically when you visit. This includes your IP address (anonymized), the browser and device you’re using, which pages you visited and in what order, how long you spent on each page, and where you came from (e.g., a search engine or another website). We use this data only to understand how people use our site so we can improve it.

Cookies

We use cookies ,small text files stored on your device, to make the website work properly and to understand usage patterns. The cookies we use include session cookies (which expire when you close your browser) and analytics cookies (which help us understand traffic patterns). You can disable cookies in your browser settings, though some parts of the website may not function correctly without them.

We use the information we collect for the following purposes only:

• •To operate and improve this website
• •To respond to messages you send us through the contact form
• •To understand which guides are most helpful so we can create more of them
• •To ensure the website is secure and functioning correctly
• •To comply with legal obligations

We do not use your information for advertising targeting, profiling, or selling to data brokers. Full stop.

We do not sell your personal information. We do not rent it. We do not trade it. The only parties who may receive limited information about your visit are:

• •Analytics providers (such as Google Analytics): We use anonymized, aggregated traffic data to understand how people use our site. No personally identifiable information is shared.
• •Hosting providers: Our web hosting provider processes your IP address as part of normal website operations.
• •Legal authorities: If required by Philippine law or a valid court order, we may be required to disclose information. We will notify you if legally permitted to do so.

We do not share the content of messages sent through our contact form with any third party.

Our guides contain links to official Philippine government websites and PSA-authorized service platforms, including appointment.psa.gov.ph, psa.gov.ph, psahelpline.ph, and others. These are independent websites with their own privacy policies. We have no control over how those sites handle your data, and we encourage you to read their privacy policies before submitting any personal information to them.

We keep contact form submissions for up to 12 months, after which they are deleted. Anonymized analytics data is retained for up to 26 months in line with standard analytics platform practices. We do not retain any sensitive personal information.

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the right to:

• •Be informed about how your personal data is being processed — which is what this policy does
• •Access your personal data that we hold
• •Correct inaccurate or incomplete personal data
• •Erase your personal data (subject to legal retention requirements)
• •Object to the processing of your personal data
• •Lodge a complaint with the National Privacy Commission of the Philippines

To exercise any of these rights, contact us with your request. We will respond within 30 days.

This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it immediately.

We may update this Privacy Policy from time to time. When we do, we update the “Last Updated” date at the top of this page. If we make significant changes, we will note them prominently. We encourage you to review this page periodically. Your continued use of this website after changes take effect constitutes acceptance of the updated policy.

If you have questions, concerns, or requests related to your privacy, please use our contact form or email us at contact@psa-onlineappointment.ph. We take privacy inquiries seriously and respond to all messages within 48 hours during business days.